Frequently Asked Questions
What is Wafiyat Libya?
Wafiyat Libya is a funeral announcements and notification service designed to help communities publish respectful updates, verify important information, and receive timely alerts.
Do I need an account to use the app?
Some parts of the service require authentication, while public browsing and viewing of published funeral information may be available without signing in. Account-based features are used for submissions, notifications, and preferences.
How do I submit a funeral announcement?
Open the submission flow in the app, fill in the requested details, and send the entry for review. Authenticated submissions may be verified automatically, while anonymous submissions can be reviewed before publication.
Why was my submission not published immediately?
Some announcements require moderation to confirm accuracy, prevent abuse, or verify the details before they are shown to the public. If additional review is needed, the submission remains pending until a moderator completes the process.
How do push notifications work?
If you allow notifications, Wafiyat Libya can send alerts for verified funeral events, reminders, and moderation updates. Delivery depends on your device, OS settings, and third-party messaging services.
I am not receiving notifications. What should I check?
- Confirm that notifications are enabled in both the app and your device settings.
- Make sure the correct device is registered in your account preferences.
- Check network access, battery optimization settings, and any app restrictions.
- Update the app if you are running an older version.
Can I edit or delete a submitted announcement?
In many cases, yes. Availability depends on the announcement status and the type of change requested. Contact support with the announcement details and explain what should be corrected.
What should I do if an announcement looks incorrect?
Contact us as soon as possible and include the announcement title, city, date, and any specific correction you want reviewed. We will investigate and update or remove the entry when appropriate.
Can I report abusive or suspicious content?
Yes. Report content that appears false, abusive, impersonating someone, or otherwise inappropriate. We prioritize review of reports that affect safety, dignity, or the integrity of the service.
How do I get help with my account?
If you cannot sign in, need help with a phone number, or think your account has been compromised, contact support with enough detail to identify the issue. We may ask you to verify ownership before making account changes.
Contact Support
For help with the app, submissions, notifications, or account issues, email support@wafiyat.ly.